Indiana State Technology Support and Requirements
Technical Support
As an Indiana State Online student, you have full access to the Technology Support Center at (812) 237-2910 or it-help@customwritingexpert.com for any questions related to general technology and Canvas.
You can access Canvas Tech Support through the HELP button in the Canvas global navigation. Start with the Search Canvas Guides for quick tutorials on various Canvas features.
You will need access to a basic computer set up that includes the following:
- Current Operating System
- Wireless Connectivity (802.11 b/g or 802.11 b/g/n)
- 2.0GHz Dual Core Processor or higher
- In good working condition
- 8GB Memory
- McAfee antivirus is provided by ISU
- 120 GB Hard Drive or higher
You must have access to the following software and hardware:
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A reliable internet browser: Access to Canvas features requires the use of Chrome or Firefox. If you cannot access something in Chrome, try Firefox or Safari before contacting your professor or Indiana State’s OIT Help Desk. Internet Explorer is NOT a recommended browser due to security risks.
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Chrome: Download | Privacy Policy | Accessibility Statement
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Firefox: Download | Privacy Policy | Accessibility Statement
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Safari: Download | Privacy Policy | Accessibility Statement
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Antivirus software and other add-ons help your computer run smoothly and keep it protected. The following are highly recommended by Indiana State University:
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Antivirus Software: Download | Privacy Policy | Accessibility Statement
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Java: Download | Privacy Policy | Accessibility Statement
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Adobe Flash Player: Download | Privacy Policy | Accessibility Statement
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QuickTime: Download | Privacy Policy | Accessibility Statement
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Canvas is used for many courses at Indiana State. Courses will slowly shift to the new LMS over the academic year. Canvas will be the new place to find most assignments, discussion boards, and other learning materials. It can be accessed at http://indstate.instructure.com.
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Microsoft Office is needed to complete homework assignments and other activities. Indiana State University provides Microsoft Office for free to students and faculty.
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Microsoft Office: Download | Privacy Policy | Accessibility Statement
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Some courses may require the following (check with your instructor):
- Noise Cancelling Headphone
- Webcam
- External Microphone
- Zoom: Download | Privacy Policy | Accessibility
- Teams (also available in Office 365): Download | Privacy Policy | Accessibility Statement
- Skype for Business: Download | Privacy Policy | Accessibility Statement
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Video recording and/or editing programs:
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Canvas Video (built into Rich Content Editor): Privacy Policy | Accessibility Statement
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Yuja (available within Canvas): Privacy Policy | Accessibility Statement
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Screencast-O-Matic: Download | Privacy Policy | Screencast-O-Matic does not have an accessibility statement
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TechSmith Capture: Download | Privacy Policy | Accessibility Statement
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Flashback Express: Download | Privacy Policy | Flashback does not have an accessibility statement
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Windows Movie Maker: Download | Privacy Policy | Accessibility Statement
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iMovie: Download | Privacy Policy | Accessibility Statement
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- Turnitin: Privacy Policy | Accessibility Statement
- SoftChalk: Privacy Policy | Accessibility Statement
- Respondus: Download | Privacy Policy | Accessibility Statement
- Examity: Privacy Policy | Accessibility Statement
- EndNote: Download | Privacy Policy | Accessibility Statement
In order to fully engage learners in course discourse, many Indiana State faculty utilize web conferencing software such as Zoom, Yuja, Teams, or Skype for Business. In order to keep an accurate record of course attendance and participation and/or to provide accessible content to all learners, recording these synchronous sessions is common practice and to be expected. By attending digital classes, learners are giving permission to be recorded. Class recordings are for educational use only and should only be viewed by the participants enrolled in the course and/or attending the live session.
To complete Indiana State Online activities, you must have the following technology skills:
- Using email with attachments.
- Using Microsoft Office to draft and save documents.
- Copying and pasting.
- Downloading and installing software.
- Perform basic internet search and navigation
- Using Canvas to access course materials, upload files, post to discussion boards and journals, and complete tests.
Free Software at Indiana State University
The Microsoft Campus Agreement Education for Enrollment Solutions (EES) is an annual licensing program designed specifically to address the unique needs of higher education institutions. Under the terms and conditions of this agreement, all ISU students are eligible to download and have access to commonly used Microsoft software, including anti-virus protection, operating system upgrades, and Office Suites for use on their own personal computer. These packages can be downloaded from http://download.customwritingexpert.com. Please read the information below before downloading any software.
Important Notes
- If you withdraw from Indiana State University for any reason before graduation you must remove the software from your computer immediately.
- Upon graduation, students are granted "perpetual use" rights for the current version of the licensed products.
Due to our licensing agreement with Microsoft, some packages including operating systems (Windows) and Office may only be downloaded when the semester classes are in session and the student is actively taking classes. The student is responsible for full compliance with all software license terms under this agreement.
Contact
Indiana State Online
Chestnut Building 412
Indiana State University
(812) 237-2345
IndianaStateOnline@customwritingexpert.com